LOCO GRAPHICS Privacy Policy

Effective Date: October 27, 2026

Loco Graphics respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our business, or communicating with us by phone, email, or text message.

Information We Collect

We may collect personal information including your name, telephone number, email address, mailing or business address, project details, and information submitted through website forms, estimates, orders, or customer communications.

We may also collect basic website usage information to improve our services.

How We Use Your Information

We use personal information to:

  • Respond to inquiries and provide customer support.
  • Prepare estimates, process orders, and coordinate projects.
  • Communicate regarding appointments, design approvals, production updates, and completed orders.
  • Send SMS messages to customers who have consented to receive them.
  • Improve our website, products, and customer experience.

Information Sharing

We do not sell personal information. We may share necessary customer information with trusted service providers who assist with business operations, payment processing, order fulfillment, and communications. These providers are permitted to use the information only to perform services on our behalf.

SMS consent is not shared with third parties or affiliates. Mobile opt-in information and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may also disclose information when required by law.

SMS Messaging Privacy & Terms

By opting in to receive SMS messages from Loco Graphics, you consent to receive text messages related to customer inquiries, quotes, appointments, project updates, order notifications, and customer service.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out.
  • SMS consent is voluntary and is not required to purchase our products or services.

Loco Graphics uses RingCentral for business communications. Customer information is used only as necessary to provide requested communications and business services.

Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, or misuse.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements. You may opt out of SMS communications at any time by replying STOP.

Contact Information

We may update this Privacy Policy periodically. Updates will be posted on our website.